Google Voice Typing

Don’t let cold hands stop you from writing: try Voice Typing

By Laura Bergells on

Sometimes, voice typing can come in handy for really unexpected reasons! It’s October 1, and it’s freezing. My poor fingers are now cramped from typing in a cold room all morning. Google Voice Typing to the rescue! I’ll open up Google Docs, activate voice typing, and talk through a first draft.  Google Voice Typing within …

Is real bravery fake confidence?

Face it: you need to fake it. Authenticity is not all it’s cracked up to be.

By Laura Bergells on

Authenticity isn’t all it’s cracked up to be. To show our care and compassion for others, we often need to put aside our feelings. There are higher truths that need to be served. Ask a mother whose child has fallen off a swing set. The child is bleeding and crying. Does the mother give in …

Practice and Drill Public Speaking Techniques

This ONE technique is essential for performing under pressure:

By Laura Bergells on

A colleague told me about a women’s self defense class she was taking. She shared some surprising information she learned. For me, the information was surprising on two levels. The first level was the actual new information about women’s self defense I learned. My colleague said, “If you’re being attacked, my instructor said you’re supposed …

How to deliver bad news

By Laura Bergells on

There’s no way around it. Sometimes, terrible things happen. And you have to be the bearer of bad news. To begin communicating your bad news, just say it. No hemming. No hawing. Get to the point. No couching it with “there’s no easy way to put this, but…” You must lead clearly and concisely with …

direct question

How good are you at answering simple questions? Take this easy quiz.

By Laura Bergells on

As an intelligent business person, you might think you are excellent at answering simple, direct questions. But are you? Take this easy, 5-question quiz to find out: 1. A venture capitalist asks how much your new service costs. You: A: Explain how you and your team arrived at the various price points. B. Respond, “$79 …

Team Building & Crisis Communication Fundamentals

By Laura Bergells on

I hope you never experience a crisis. But when you do, be prepared. Introducing Crisis Communication Fundamentals, my latest online course. It’s available now in the Lynda.com content library. I felt inspired to write this course because I’ve watched people struggle to figure out how to communicate when something unexpected and unpleasant strikes their organization. My aim is to …

spin doctors gotta spin

Spin doctors gotta spin…

By Laura Bergells on

Public relations pros don’t like the word spin. Call one a “spin doctor” and that’s a low blow. A rude insult. So how can we put a better spin on our profession? As a child, my mom gave me this piece of life advice: “Don’t call people names they don’t want to be called.” However, …

george carlin

Why bother with a cover-up?

By Laura Bergells on

People in Washington say it’s not the initial offense that gets you in trouble. It’s the cover-up. They say you should admit what you did, get the story out, and move on. What this overlooks is the fact that most of the time the cover-up works just fine, and nobody finds out anything. I would …