How to deliver bad news

By Laura Bergells on

There’s no way around it. Sometimes, terrible things happen. And you have to be the bearer of bad news. To begin communicating your bad news, just say it. No hemming. No hawing. Get to the point. No couching it with “there’s no easy way to put this, but…” You must lead clearly and concisely with …

read it out loud

Say it out loud

By Laura Bergells on

Here’s my number one tip for writing scripts and speeches. It’s simple, powerful, and only four words long. Say it out loud. 1. Say 2. It 3. Out 4. Loud Four words. It’s such an easy tip. So simple. And so overlooked. I get to write and edit scripts and speeches and dialogues for a living. And …

Team Building & Crisis Communication Fundamentals

By Laura Bergells on

I hope you never experience a crisis. But when you do, be prepared. Introducing Crisis Communication Fundamentals, my latest online course. It’s available now in the content library. I felt inspired to write this course because I’ve watched people struggle to figure out how to communicate when something unexpected and unpleasant strikes their organization. My aim is to …