I strolled into my bank, ready to do some business. Little did I know, my diction was about to create a delightful moment!
As I approached the bank teller, I said:
“Since the Fed raised interest rates again, it would behoove me to open a money market account with a higher interest rate. Hence, I’d appreciate your assistance.”
The teller busted out laughing. She was all, “Behoove! Hence! Haven’t heard them two in a while. I’m surprised you could say ’em without stretchin’!”
So I started using the bank counter as a ballet barre to stretch while discussing interest rates and account options. Madonna played in the background, and we both started bopping while the teller conducted my transactions.
We got into the groove, boy, just her and me.
Though my word choices and head bops brought amusement, it got me thinking about the power of diction in business communication.
And Madonna bops. I also thought about old-timey Madonna bops.
Here’s what I came up with:
Vogue, vogue, vogue! Your diction is your word choice. You can elevate your message and captivate your audience using the right words at the right time. You can convey authority, build rapport, and make an impression. Strike the tone!
Papa Don’t Preach! And while a varied vocabulary is fantastic, consider your audience’s familiarity with certain words. You don’t want to sound too highfalutin when you’re hobnobbing with the hoi polloi.
Ray of Light! Choose words that precisely convey your message and evoke the desired emotions. Simple words can pack a punch, too.
Human Nature! A little humor adds charm and relatability. A well-timed wordplay or witty phrase can create memorable connections.
Express Yourself! Use words that reflect your personality. Be yourself, and your audience will appreciate the authenticity. “Behoove” and “hence” tumbled out of my mouth without forethought, but if they aren’t your bailiwick, it’s not got gonna land well.
Words can shape perception, influence decisions, and even evoke laughter. So, let your diction shine as you craft business communication that informs, inspires, and entertains!