Bullet Points Equal Um

Bullet Points Equal Um, Ah, and Er

By Laura Bergells on

The next time you watch someone deliver a presentation that’s bullet point heavy – make a mental note. The speaker will often verbalize the bullet point with a filler word like “um, uh, ah, so, or like”. They’ll actually say “um” where the bullet point is! When I ask students to share the results of …

I can haz mad communication skillz…

By Laura Bergells on

If you say you have excellent communication skills, you’re demonstrating that you don’t. Communication skills are self evident, not self described. Yet many hiring managers persistently write “strong communication skills” as a requirement in job descriptions. Sadly, savvy job hunters must include the vile term “excellent communication skills” in their résumés …or risk being rejected by …