Bullet Points Equal Um

Bullet Points Equal Um, Ah, and Er

By Laura Bergells on

The next time you watch someone deliver a presentation that’s bullet point heavy – make a mental note. The speaker will often verbalize the bullet point with a filler word like “um, uh, ah, so, or like”. They’ll actually say “um” where the bullet point is! When I ask students to share the results of …

I can haz mad communication skillz…

By Laura Bergells on

If you say you have excellent communication skills, you’re demonstrating that you don’t. Communication skills are self evident, not self described. Yet many hiring managers persistently write “strong communication skills” as a requirement in job descriptions. Sadly, savvy job hunters must include the vile term “excellent communication skills” in their résumés …or risk being rejected by …

What shouldn’t you wear?

By Laura Bergells on

“What should I wear?” I asked the event organizer. We just agreed that I would speak at her winter event. She glanced up and down at me. “What you’re wearing now is fine. We’re a very casual business.” I was wearing dark jeans, fitted t-shirt, and blazer. So was she. In the olden days, an …

Which audience are you really addressing?

By Laura Bergells on

“The real leader serves truth, not people.”  -J.B. Yeats You have many audiences, all at once. You have the audience that is in front of you as you speak. You have the audience of people that will hear about your message from the first audience. You may even have media coverage of your message, which …